Backup and Restore WhatsApp

Please note that you can only back-up and restore data between devices if they are using the same operating system.

iOS

BACK UP TO iCloud
Requirements for iCloud backup:

  • iOS 7 or later on the source device
  • User needs to be signed in with Apple ID
  • There must be enough free space in both, iCloud and iPhone
  • For iOS 8 and later: iCloud Drive must be turned on. (Open: Settings > tap Apple ID > iCloud, ensure iCloud Drive is turned on.)
  • For iOS 7: Documents & Data must be turned on. (Open: Settings > iCloud > Documents & Data, ensure Documents & Data is turned on.)
  1. Open WhatsApp app on the iPhone
  1. Go to Settings > Chats> Chat Backup
  1. Tap Back up now
  1. To verify that you have available WhatsApp backup, check WhatsApp > Settings > Chats > Chat Backup
RESTORE FROM iCloud
  1. Install WhatsApp. If WhatsApp is already installed, uninstall it, download it from the App store and reinstall it.
  1. Sign in to the app. Verify the same phone number is in use as when chats backup was created.
  1. Tap Agree & Continue to accept the WhatsApp Terms of Service and Privacy Policy
  1. Tap Restore Chat History when asked to restore chat history from iCloud