USB MTP mode selection

To make all device content visible, a correct USB mode must be selected.
Instructions vary based on the device.

Choose instructions link corresponding to device from the top of the page.

To check Android version, open device Settings, find About phone and check the Android version field.

HTC Android 4.4 - 8.x

  1. Connect the device to computer with a USB cable. Accept USB file transfer confirmation by tapping YES button.
  1. MTP USB mode has now been enabled. You can check the status by swiping down from top of the device screen again.

To check Android version, open device Settings, find About phone and check the Android version field.