USB MTP mode selection

To make all device content visible, a correct USB mode must be selected.
Instructions vary based on the device.

Choose instructions link corresponding to device from the top of the page.

To check Android version, open device Settings, find About phone and check the Android version field.

Android One 9.0 - 14

  1. Connect device to the computer using a USB cable. Swipe down from top of the device screen to open Android notification panel
  1. Tap Android System notification (with USB icon)
  1. Tap Tap for more options
  1. Tap File Transfer
  1. MTP USB mode has now been enabled. You can check the status by swiping down from top of the device screen again.

To check Android version, open device Settings, find About phone and check the Android version field.